Shipping & Return Policy

How do we ship Routinely to you?

For most areas we send via express post using a range of carriers to ensure you get the best service.  Our orders can be tracked using the information provided with your order.

Express shipping is available at checkout.  The estimated delivery time will be displayed.

How often do we deliver?

We deliver upon order placement. Our shipping algorithm is used to determined which courier service is used to deliver to your location.

Returns If you find that you have ordered a product and you don’t like it for any reason, return it. To lodge a return, please contact us at help@routinely.com.au to begin the return process. Our team will walk you through the next steps. Once the product is received at our warehouse, we can arrange a refund for unused products or exchange for another product.
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